The companies of Deutsche Börse Group appreciate the importance of personal data. As with all our business processes, the protection of your privacy when processing personal data is an important concern to which we pay special attention. Personal data are collected, processed and used in accordance with those national data protection regulations of the country in which the responsible company is located.
Collection and processing of personal data
In most cases, when visiting our websites, our web server logs the address of your internet service provider (IP or URL), the name of the website, from where you are connecting to us, the date and time of your visit. Additional personal data (your name, address, phone number or e-mail address) is only required if you contact us directly or register for a newsletter or a closed user group. The data which are collected via the different input masks can be found through the mandatory input fields. All other data can be given voluntarily.
Use and disclosure of personal data and specification of purpose
We will not disclose your personal data to governmental authorities except in cases where it is required by the applicable laws, e.g. German Stock Exchange Act (Börsengesetz) or German Securities Trading Act (Wertpapierhandelsgesetz).
Use, disclosure of personal data and processing of additional data
The advertisement which you will find on the web sites on Deutsche Börse Group's entities may deposit little files on your computer - so called cookies - to provide individually adjusted advertisement for products and services. These cookies collect anonymous data about the way the websites are used, which do not make your person identifiable.
If you do not wish your anonymous information related to your visit on our web site to be generated, you may disable the cookie option on your browser. Please refer to the specifications of your browser producer.
Deutsche Börse AG uses appropriate technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction as well as access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available.
Use of Google Analytics on boerse-frankfurt.com
This website employs Google Analytics, a web analysis tool of Google Inc., to enable an analysis of the website's use. The information generated by Google Analytics on the use of this website (including your IP-address) is transmitted to the Google Inc. server in the US and stored there. Google only utilizes this information to analyze the website's use by generating anonymous evaluations and charts on the number of visits, the number of pages accessed by each user, etc.
We use the information generated by the tool exclusively for internal purposes, most notably for the optimization and user-oriented design of our websites. More information on the technology Google uses is available at www.google.com/analytics.
Through the use of this website, you declare your consent with the processing of your data as collected by Google in the manner and for the purpose described above.
Right to information, public statement of data processing and other rights
Upon written request we, Deutsche Börse Group, will inform you by letter if and what personal data we store as defined by the effective law. If such data is incorrect despite our effort to keep data correct and up to date, we will correct that information at your request. In our public statement of data processing we summarize the information according to legal requirements.
If you have further questions regarding data protection and privacy of your personal data at Deutsche Börse Group please contact:
Deutsche Börse AG
60485 Frankfurt am Main
or send an e-mail to: firstname.lastname@example.org
Privacy/Data Protection Information concerning the utilisation of our App
Data collection and processing
You shall be able to use a large part of our App services without having to disclose your identity, i.e. without us collecting any of your personal data. However, if you register for our personalized services we shall ask you for your email address and for the specification of a password to be determined by you. Mandatory fields that need to be filled out and completed correspondingly will be clearly marked, making it transparent for you at all times which data you are required to enter and which of these will be stored in order to use the services. Following the completion of your registration, we will send you a confirmation email. Only after your confirmation of this email will we use and process the data you provided; otherwise, the respective data will be deleted again after a short period of time. If you wish to unsubscribe to this service at a later point in time, your personal data will be deleted again. Deutsche Börse AG will not transfer any of your data to non-EU countries without your explicit consent. We shall only collect your IP address in a shortened form (including during the registration process), so that it will not be possible to relate this address to you personally.
In association with the retrieval of information requested by you, data will be stored on our servers - following your registration - to provide the respective services (especially for storing offers/services marked by you as interesting), which possibly may permit personal identification (such as date, time, pages visited and the IP address in shortened form). This information will be deleted, provided its storage is no longer required.
Any evaluation of your personal user behaviour will not take place in relation to the App. The right to statistical evaluation of pseudonymized or anonymized data relating to your user behaviour shall remain reserved. Such information may be stored for system safety reasons (for the prevention of abuse) in the case of IP logs, for purposes of enhancing the services offered and for statistical purposes (number of users and page retrievals). You are entitled to object to any pseudonymous profiling in respect to your user behaviour (please refer to the possibility to file an objection, section Google Analytics).
Should we obtain the separate consent from you, you are entitled to withdraw this consent at any time by sending an e-mail to email@example.com. In the event of this case the respective service offered may no longer be available.
We also do not create any personal user profiles. General information such as when which page was retrieved or which page was visited most frequently will be logged. However, this data does not enable any conclusions about the user, rather they are stored anonymously or under a pseudonym unless you object to this procedure. A merger of data regarding the bearer of a pseudonym will not take place.
Transfer of data to third parties
Due to statutory requirements, we shall be entitled to transfer your personal data to third parties in certain cases. This will be the case, for instance, if there is a suspicion of a criminal offence or the abuse of our services offered in this App. In this event, we shall be entitled to transfer your personal data to the criminal prosecution authority. Otherwise, your personal data will be stored exclusively in our database and on our servers, or on those of our commissioned data processing providers, unless you were notified that the respective personal data is shared with other companies such as cooperation or advertising partners on condition that you explicitly agreed to such transfers of your personal data.